No refunds on any deposits older than 3 (three) days.
Any exchanges or returns should be done within 3 (three) days after delivery. The invoice of the purchased products must be provided by the customer. The product/s must be unused and undamaged and should be in their original packaging.
If the customer wishes for Woodenways (Pty) Ltd. to collect the product/s that need to be returned, the customer will be responsible for the cost of transport.
Woodenways will either repair or replace the defective product/s or refund the client to the value of what the client paid for the product/s. If in our assessments the customer did not adhere to Woodenways Terms and Conditions , we will refuse to accept return and refund of the product/s.
SALE PRODUCTS: We do not accept returns, refunds, or exchanges on SALE products.
SALE products may have small nicks or scratches.
SALE products are subject to available stock.
Timeless design. Natural materials, modern living crafted to inspire spaces that feel like home.
